Case Study
$50B+ manufacturer reduces potential stockouts by 36%+
A leading industrial manufacturer gains advance visibility into customer orders and reduces potential stockouts using Ikigai's Demand Forecasting solution

Customer overview
$50B+
annual revenue
80+
countries of operation
Business challenge
Manufacturing Co.'s customers frequently make large orders of products with insufficient lead time
When orders come in with insufficient lead time, Manufacturing Co. is unable to produce and deliver on-time via standard distribution channels
When orders come in that Manufacturing Co.can’t fulfill by the requested deadline, there a substantial costs to the business
Manufacutring Co. must choose between two undesirable options: either (a) a delay in delivery, jeopardizing their business relationship with the customer or (b) an expensive express delivery via air, significantly impacting margins
Manufacturing Co. therefore needed a forecast of customers’ orders to ensure they were always stocked with the right products in the right places
This would allow Manufacturing Co. to avoid costly last-minute air transfer
Developing this forecast posed a signficiant challenge
The underlying data was sparse and Manufacturing Co. had previously just relied on human intuition to predict when orders would land
Ikigai’s solution
Core Demand Forecasting solution:
- Demand forecasts at the individual customer level enabling granular modeling of ordering behaviors despite sparse data
- Proactive alerts to sales team based on forecasts to ensure Manufacturing Co. is prepared to serve customers’ future orders before orders are even placed
Key outcomes
36%
reduction in potential stockouts
2 months
advance visibility into future customer orders
Benefits of Ikigai
- Ikigai’s aiCast product enables accurate customer-level forecasts despite limited historical data
- Built-in notification system alerts stakeholders about forecasted orders with sufficient lead time to enable proper planning
- Unified platform allows for traceability & auditability of projections
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