Case Study
~$1B retailer uses Ikigai to revolutionize demand forecasting
Consumer goods retailer improves forecast accuracy and granularity with Ikigai's Core Demand Forecasting solution, New Product Introduction (NPI) module, and What-If Analysis module

Customer overview
$1B+
annual revenue
150+
retail locations
Business challenge
Retailer wanted better demand forecasts across both their retail and wholesale business at a highly granular level (e.g., by SKU)
Their existing forecasts were manual, relied primarily on human intuition, and were not at the SKU level
Retailer was looking to launch a new product, but had no historical data to use in forecasts
They weren’t sure how to forecast demand for this new product and whether the introduction of this new product would cannibalize sales of existing, similar SKUs
Retailer wanted to understand how discounts they were considering for their products would affect demand
While they assumed that discounts would drive greater demand, discounts also ate into their margins; they needed to find theright discount rate to optimally balance margins and unit sales
Ikigai’s solution
Core Demand Forecasting solution:
- Highly accurate demand forecasts 12 weeks out, filterable by granular attributes including State, Store, Category and SKU
- Revenue forecasts using forecasted demand and unit prices
New Product Introduction module:
- Demand forecast for brand new SKU using internal & market data combined with proprietary AI
- Forecast includes anticipated impact of introduction of new SKU on existing product demand
What-If Analysis module:
- Interactive tool allows retailer to model projected demand impacts of potential discount programs in real-time
Key outcomes
90%+
accurate forecasts
4
additional levels of granularity enabled in demand forecasts
Benefits of Ikigai
- aiCast product enables accurate forecasting, even with limited data
- Harmonized platform ensures auditable, explainable forecasts
- What-if analysis enables business to anticipate total margin impact of discount programs
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